Here is a good article on measuring ROI for Knowledge Management initiatives. It's always a challenge to demonstrate a financial return on training and KM programs. The author presents several alternatives and also offers some good advice on large-scale projects.
LLRX.com - Rethinking ROI: Managing Risk and Rewards in KM Initiatives
« KM for the Sales Force? | Main | Key Success Factors in KM »
February 27, 2004
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